Queen Victoria Hotel

Child Minding Service
A child minding service is available upon request at an additional cost. Please provide at least 24 hours’ notice.

Age Classifications

• Infant: Under 2 years
• Child: 2 to 11 years
• Adult: 12 years and older (charged at the adult rate when sharing or occupying their own room

Accommodation Guidelines

• Infants (under 2 years): Complimentary stay in a cot. One cot per room, subject to availability.
• Interconnecting Rooms: One set of interconnecting rooms is available at the Manor House and Queen Victoria Hotel, subject to availability.
• Extra Beds: Extra beds cannot be accommodated in any of the rooms. No child rates apply; accommodation is charged per room, per night.

Some self-drive guests may find the hotel slightly difficult to locate on first arrival. We recommend using GPS navigation or contacting the hotel directly for detailed directions. Our team is always happy to assist with guidance prior to arrival.

Yes, the V&A Waterfront is a secure, well-patrolled, and popular area for visitors. However, as with any destination, we recommend remaining aware of your surroundings and exercising general safety precautions.

Banking facilities and ATMs are conveniently located within the V&A Waterfront mall. Currency exchange services may also be available at the Front Desk, subject to applicable service fees.

The Oranjezicht City Farm Market is a popular local attraction. Our Front Desk team will gladly provide directions, operating hours, and assist with arranging transport if required.

The Hop-On Hop-Off bus stop is located nearby and easily accessible from the hotel. Our Front Desk team can provide directions and assist with booking tickets.

Yes, we are happy to assist with arranging airport transfers or transport to other destinations. Please contact the Front Desk in advance, and our team will make the necessary arrangements at an additional cost.

Early check-in is subject to availability and occupancy on the day of arrival. We recommend contacting the hotel in advance or enquiring at Reception upon arrival.

Late check-out is subject to availability and occupancy on the day of departure. Additional charges may apply depending on the requested departure time.

Standard check-out time is confirmed at Reception during your stay. If you require a later departure, please contact the Front Desk to check availability and applicable fees.

Our Front Desk team will gladly provide directions to the swimming pool and any other hotel facilities.

Yes, copies of invoices and receipts can be emailed to you upon request. Please contact the hotel and our team will assist promptly.

Some rooms facing the road or with balconies may experience occasional ambient city noise. Please inform our team of your preferences, and we will assist where possible.

Yes, irons and ironing boards are available upon request and can be delivered to your room by our Housekeeping team.

We will gladly assist guests with access to facilities where possible, subject to availability. Please enquire with the Front Desk upon arrival or departure.

This depends on the television in your room. Please contact Reception, and our team will advise and assist where possible.