Queen Victoria Hotel

Child Minding Service
A child minding service is available upon request at an additional cost. Please provide at least 24 hours’ notice.

Age Classifications

• Infant: Under 2 years
• Child: 2 to 11 years
• Adult: 12 years and older (charged at the adult rate when sharing or occupying their own room

Accommodation Guidelines

• Infants (under 2 years): Complimentary stay in a cot. One cot per room, subject to availability.
• Interconnecting Rooms: One set of interconnecting rooms is available at the Manor House and Queen Victoria Hotel, subject to availability.
• Extra Beds: Extra beds cannot be accommodated in any of the rooms. No child rates apply; accommodation is charged per room, per night.

Queen Victoria Hotel is located within Portswood Square at the V&A Waterfront, just off Portswood Road. As the hotel sits within a quiet precinct, signage is intentionally discreet. Detailed directions are provided in your pre-arrival communication, and the Front Desk team is always available to assist telephonically should you require guidance while en route.Some self-drive guests may find the hotel slightly difficult to locate on first arrival. We recommend using GPS navigation or contacting the hotel directly for detailed directions. Our team is always happy to assist with guidance prior to arrival.

Yes. The V&A Waterfront is one of Cape Town’s most secure and well-maintained precincts, with 24-hour security and surveillance. Guests may comfortably explore the area on foot throughout the day and evening.

Several banks and ATMs are located within the V&A Waterfront shopping centre, just a short walk from the hotel. The Front Desk team can also assist with foreign exchange services, subject to applicable fees.

The City Sightseeing Hop-On Hop-Off bus stop is located at the V&A Waterfront, within easy walking distance of the hotel. The Front Desk team can provide directions and assist with bookings.

Yes, we are happy to assist with arranging airport transfers or transport to other destinations. Please contact the Front Desk in advance, and our team will make the necessary arrangements at an additional cost.

Early check-in is subject to availability and occupancy on the day of arrival. We recommend contacting the hotel in advance or enquiring at Reception upon arrival.

Late check-out is subject to availability and occupancy on the day of departure. Additional charges may apply depending on the requested departure time.

Standard check-out time is confirmed at Reception during your stay. If you require a later departure, please contact the Front Desk to check availability and applicable fees.

Guests have access to the pool at the adjacent Dock House Boutique Hotel & Spa, located within the same Portswood Square precinct. The Front Desk team will gladly escort you or provide directions.

Yes, copies of invoices and receipts can be emailed to you upon request. Please contact the hotel and our team will assist promptly.

Some rooms facing the road or with balconies may experience occasional ambient city noise. Please inform our team of your preferences, and we will assist where possible.

Yes. Irons and ironing boards are available on request and will be delivered to your room by Housekeeping.

Guests arriving early or departing later in the day may make use of the hotel’s guest facilities to freshen up. Please speak to the Front Desk team, who will be happy to assist based on availability.

Yes. Smart TVs in the rooms allow guests to log into personal streaming accounts such as Netflix. Guests are reminded to log out prior to departure.

Yes. Secure on-site parking is available for hotel guests within Portswood Square. Please speak to the Front Desk upon arrival for access and assistance.

The Oranjezicht City Farm Market is located near the Waterfront and operates on weekends and select weekdays. The hotel team can arrange transport or provide directions, depending on your preference.